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Return Policy
At Exceptional Beauty, we sincerely our customers and recognize the frustration of receiving a defective item. We want to reassure you that only defective, broken, or damaged items qualify for return, and you can receive a full refund 15 days of delivery Your satisfaction is our top priority, and we are committed to making things right. Thank you for your understanding and support!
How to initiate a return request?
Step 1:
Take 3 pictures of the damaged item
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Step 2:
Send an E-Mail with attached photos:
info@exceptionalbeautyae.com
or
send us a WhatsApp: +971585873012
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Step 3:
Rest assured, we will reply within 1-2 business days, and you will the refund.
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Enjoy shopping!
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